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Quoted and Covered
Journalists and commentators drawing on Diana's research.
BLOOD IN THE MACHINE | Brian Merchant | 2026
Actually, the left is winning the AI debate
Merchant highlights Diana's study of 50 middle managers using AI at work, quoting her finding that managers implement AI to appease leadership even when it delivers little value.
THE GUARDIAN | John Naughton | 2024
The hard truth about AI? It might produce some better software
Naughton recommends Diana's essay on what it's like to be managed by an algorithm.
MS NOW | Ja'han Jones | 2024
One America News and Smartmatic settle defamation lawsuit
Points readers to Diana's research on how platform algorithms and poor translation tools leave Spanish speakers exposed to misinformation.
WASHINGTON CENTER FOR EQUITABLE GROWTH | Kathryn Zickuhr | 2023
Automated and algorithmic management is already here, invisibly shaping job quality for U.S. workers
Draws on Enriquez and Vertesi's research showing how platforms automate parts of management while quietly offloading the rest onto workers.
THE AMERICAN PROSPECT | Sierra Lyons | 2020
A South Carolina Food Bank Steps In
Quotes Diana on the barriers to SNAP access in states with larger Black populations, citing her pandemic food-insecurity research with Adam Goldstein.
TECH POLICY PRESS - The Sunday Show | Justin Hendrix | 2021
Algorithms and the Plight of the Gig Worker
A Labor Day podcast interview on Diana's research into how gig workers absorb corporate risk while generating the data that trains their replacements.
Cited in Scholarship, Law and Policy
Research that has shaped legal filings and public policy.
U.S. CONGRESS — Letter to President Biden | Rep. Joaquin Castro and nine fellow members of Congress | 2021
Letter urging priority for Latin America in global COVID-19 vaccine distribution
Cites Diana's Foreign Affairs analysis Latin America's COVID-19 Nightmare in making the case to the President. Signatories include Reps. Castro, McGovern, Escobar, Espaillat, and Titus.
IOWA LAW REVIEW | Spencer Overton | 2025
Overcoming Racial Harms to Democracy from Artificial Intelligence
Cites Diana's research on how social media algorithms leave Spanish speakers exposed to misinformation. Overton, a leading voting-rights scholar at GW Law, cites the same research again in his 2025 paper Analyzing the Benefits of Artificial Intelligence to Racially Inclusive Democracy.
FEDERAL RESERVE | 2021
Uneven Outcomes in the Labor Market
Diana presented "The Freelance Penalty," her research on income variation among high-skill freelance workers, at this conference hosted across five Federal Reserve banks.
OXFORD UNIVERSITY PRESS | Mateo Jarquín | 2024
Nicaragua's Puzzling Pandemic Response
Mateo Jarquín’s chapter “How States Respond to Crisis: Pandemic Governance Across the Global South” cites Diana's Foreign Affairs analysis of Latin America's pandemic response.
SOCIO-ECONOMIC REVIEW | Elke Schüßler, Will Attwood-Charles, Stefan Kirchner & Juliet B. Schor | 2021
Draws on Diana's gig economy research with Janet Vertesi and colleagues — one of three articles in this leading economic sociology journal to cite it, alongside studies of tech startups (2024) and globalized software work (2025).
DEVELOPMENTAL PSYCHOLOGY (AMERICAN PSYCHOLOGICAL ASSOCIATION) | Anna Gassman-Pines, Elizabeth Ananat, John Fitz-Henley II & Jane Leer | 2022
Effect of Daily School and Care Disruptions During the COVID-19 Pandemic on Child Behavior Problems
Draws on Diana's research with Adam Goldstein on the pandemic hardships facing families of color; the study also circulated as an NBER working paper.
PUBLIC ADMINISTRATION REVIEW | Carolyn Barnes & Sarah E. Petry | 2021
"It Was Actually Pretty Easy": COVID-19 Compliance Cost Reductions in the WIC Program
The field's top journal, citing Diana's pandemic research on benefit recipients. Barnes cites it again in The Annals of the American Academy of Political and Social Science (2023).
PUBLIC HEALTH NUTRITION (CAMBRIDGE UNIVERSITY PRESS) | Researchers at Universidad Iberoamericana, Mexico City | 2021
Cites Diana's pandemic research with Adam Goldstein.
SOCIOLOGY (BRITISH SOCIOLOGICAL ASSOCIATION) | Jane Elliott, Carrie Friese, Gaby Harris, Elizabeth Mann & Mike Savage | 2025
LSE researchers, including Mike Savage, citing Diana's work on publishing qualitative interview data — her methods shaping practice, not just her findings.
In all, Diana's research has been cited more than 160 times in the academic literature.